Careers
Build the agent the region deserves.
Heard is a Yasmina company, based in Amman, building an AI customer agent that speaks Arabic and English as fluently as your best teammate. We are a small team with an outsized mission — and room for people who want their work to be felt by millions.
Our mission
Great service should not depend on where you live or which language you speak.
For too long, world-class customer experience was built for English first and everyone else later. We are building it Arabic-first and English-native at once — one agent that understands dialect, context and intent, and actually does the work. From Amman, for the region and beyond.
Why join
Small team, real ownership, work that ships.
- Own whole problems, not tickets — your decisions reach real customers within days.
- Work at the frontier of applied AI, on a product that has to be right, not just impressive in a demo.
- Build for Arabic and English as first-class citizens — genuinely hard, genuinely valuable work.
- A short path from idea to production, with teammates who care about craft and outcomes.
- Backed by Yasmina, with the ambition of a company out to define a category.
How we work
Values and perks, honestly stated
High standards
We ship things we are proud of. Taste and rigor are not optional — they are the job.
Customer-obsessed
We sit close to real conversations and let them, not our opinions, decide what to build next.
Bias to ship
Momentum beats perfection. We move fast, learn in production, and fix in the open.
Grow fast
Steep learning curve, real mentorship, and the range that comes with a small, ambitious team.
Rooted in Amman
A real home base and a real community — building regional talent into global-grade work.
Ownership that counts
Meaningful scope and a stake in what we build together, for people who want the responsibility.
No open role that fits?
Reach out anyway.
We hire for trajectory and craft more than checklists. If the mission moves you and you would make us better, tell us what you would want to build here — we read every message.
Come build Heard with us.
Tell us what you would want to own. We would love to hear from you.