Enterprise
Security, control and scale — on your terms.
At enterprise scale, an AI agent has to satisfy security, legal and operations before it ever touches a customer. Heard brings SSO, granular permissions, complete audit trails, data-residency options and the throughput to serve millions — with the governance to prove it.
Governed autonomy
Powerful automation, held to enterprise standards.
Scale is only useful if security and control keep pace. Heard gives you both — the throughput to serve everyone, and the guardrails, logging and access model your review boards demand.
Built for scale
The numbers your teams ask about
- SAML / SSO and role-based access
- SSO
- of conversations and actions audit-logged
- 100%
- coverage at enterprise volume, every channel
- 24/7
What enterprise requires
The controls your review boards ask for
SSO & access control
SAML/SSO and role-based permissions, so the right people have the right access — and only that.
Audit & compliance
A complete, exportable trail of every conversation and action, ready for internal and external review.
Data residency
Options for where your data lives and how it’s handled, aligned to your policies and jurisdiction.
Governed autonomy
Define exactly what the agent may do alone and what needs a human — enforced, not suggested.
Scale & reliability
Throughput to serve millions of conversations across every channel without a queue forming.
Deep integrations
Connects to your systems of record so the agent acts on real data, within your boundaries.
Why Heard fits the enterprise
The agent your security team can approve.
- SSO, role-based access and granular control over exactly what the agent may do — and for whom.
- Complete, exportable audit trail of every conversation and action, built for compliance review.
- Data-residency and handling options aligned to your jurisdiction and internal policy.
- Every answer grounded, cited and validated; high-impact actions gated to a human by policy.
- Native Arabic, including Gulf dialect, and English, at the scale and reliability enterprise volume demands.
Questions
Common questions
Do you support SSO and role-based access?
Yes — SAML/SSO and role-based permissions, so access maps to your existing identity and governance model rather than living in a separate silo.
Where does our data live?
We offer data-residency and handling options aligned to your jurisdiction and internal policies. The specifics are part of the security review — bring your requirements and we’ll map to them.
How do we keep control at this scale?
You define the guardrails, the allowed actions and the escalation rules; the agent enforces them, logs everything, and gates high-impact actions to a human. Control scales with volume, not against it.
Enterprise scale, enterprise control.
Book a security review and see how much you can safely automate.